Late Arrival & Booking Policy
The Grace Period
- We offer a 10-minute grace period for most services.
- Lateness Over 10 Minutes: If you arrive later than 10 minutes, we reserve the right to shorten your service, reschedule, or cancel your appointment entirely.
- Deposits & Fees: A non-refundable 50% deposit is required at the time of booking. If your appointment is canceled or rescheduled due to tardiness, your deposit will be forfeited to cover the lost session time.
- Repeat Tardiness: We understand that traffic and life happens. However, clients who show consistent, repeat tardiness will be subject to a $25 late fee added to their bill. We reserve the right to refuse future booking requests.
Payment & Booking Policy
Accepted Forms of Payment
- Exact Cash Only (No change is kept on site)
- Contactless & Tap-to-Pay (Apple Pay, Google Pay, and Tap Cards)
Deposits & Remaining Balance
- Venmo or Cash App
- 50% Deposit: All services require a 50% non-refundable deposit to secure your appointment slot.
- ** Studio Cancellations:** If we have to cancel your appointment, your deposit will be fully refunded.
- Remaining Balance: The remaining 50% balance is due immediately at the end of your service.
**Gift Card Policy: All gift card purchases are non-refundable, can be redeemed at any time, and do not expire.